I am still coming down from the holiday busyness and post-holiday catch-up, but I wanted to share this story from The New York Times. Sandeep Jauhar write a firsthand account of how both admitting medical errors and apologizing for them can enhance the physician-patient relationship and even possibly reduce the risk of litigation. http://www.nytimes.com/2008/01/01/health/views/01case.html?ex=1356843600&en=62133043c42c5595&ei=5124&partner=permalink&exprod=permalink
In the past, legal departments discouraged doctors from admitting mistakes. But many states have created litigation to encourage physicians to disclose mistakes by offering some protection from litigation.
It is important to build trust in the physician-patient relationship and one of the most important elements of trust is honesty. And admitting and apologizing for mistakes is one big step in building an honest communication relationship.
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