The Wall Street Journal Health blog posted an interview with an intern in emergency medicine about the frantic first days of internship. It is extremely hard work, and even at that the intern didn't get a lot of sympathy from some of the commenters. It's hard to comprehend the frantic pace of the work environment, combined with the bombardment of new knowledge coming at you, and the pressure of living up to others' and your own expectations. In some sense, this interview doesn't even scratch the surface. But trying to understand and empathize with the other person's perspective can open the door, just crack, to better communication.
You can find the article here: http://blogs.wsj.com/health/2008/08/22/as-america-hits-the-beach-medical-residents-hit-the-wards/
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