Our study team at the Medical College recently had two journal articles published about our study of jargon usage among physicians. Jargon can significantly inhibit effective communication between physicians and patients. Our studies are finding that jargon use is frequent and explanations of jargon words are rare. This study in quantifying jargon is a first step in identifying where and how physicians can improve their communication skills.
You can find the abstract of the Pediatrics article here: http://pediatrics.aappublications.org/cgi/content/abstract/122/2/243
And the abstract for the Journal of General Internal Medicine article here: http://www.springerlink.com/content/q2420jr825320181/?p=f33f83aa889b4003aca940ee5bde457a&pi=9
Wednesday, August 20, 2008
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