Dr. Richard Friedman has an interesting article in the New York Times today about physicians, patients and e-mail. He offers a physician's perspective, from excitement about the time-saving possibilities of e-mail, to fear about possible harms when patients e-mail when they should be calling their doctor or 911. E-mail is great for rescheduling appointments or routine prescription refills. But it is problematic when a patient with suicidal thoughts e-mails his psychiatrist at 3 a.m. instead of calling or when a patient sees a delay in response as rejection.
He asks if e-mail should play a role in the therapeutic relationship?
And if e-mail can play a useful therapeutic role, what role, and how do you safeguard from potential abuse and harm?
You can find the article here: http://www.nytimes.com/2008/07/15/health/views/15mind.html?ex=1373774400&en=a13c40e0a6956439&ei=5124&partner=permalink&exprod=permalink.
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