The group that made restaurant, hotel and spa ratings by the public, available to the public, are now working with one health insurance group to rate physicians. The New York Times had an article today about WellPoint working with Zagat to allow patients to rate their physicians and read ratings of other physicians. Physicians are rated on such qualities as trust and communication. Some physicians and ethics groups are concerned that the ratings don't give patients useful information, and may ultimately cause harm to patients making decisions based on personality factors that have no correlations to patient outcomes. You can find the article here.
What do you think? Is this kind of rating system harmful? Is it possible for some kind of rating system to provide useful, accessible information?
Monday, February 16, 2009
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