Things have been buzzing with our physician-patient communication research group. A new topic of interest is the use of brochures and handouts, a tangible piece the patient can take away from the conversation. Specifically, we are interested in looking at how brochures and handouts can be used to aid in the conversation. Perhaps brochures can help prompt comments from both the physician and the patient, as they read through the brochure together. And when the physician or the patient actually writes something on the brochure, it may help prompt recall of the conversation later.
What do you think? What makes a brochure or handout from a doctor useful? And what make it go straight in the garbage?
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